General Questions
Orders within Denmark typically take 1-2 days, while international orders arrive in 3-5 days.
Yes, we offer worldwide shipping.
You will receive a tracking link with your order confirmation email.
We offer a 2-week return policy. For more details, visit our Shipping & Returns page
Keep your tea in sealed bags. We also offer stylish storage tins available for purchase in our accessories collection.
We sell both loose-leaf tea and tea bags. For loose-leaf, you’ll need a strainer or teapot, which you can find here. We also offer reusable tea bags for a more eco-friendly option.
Yes, we source sustainable teas and have certified organic options. You can explore them here.
Brewing methods vary by tea type. Please refer to the full product description for brewing suggestions and recipes.
Absolutely! Shop our gift collection here. You can also add gift wrapping and a personal message at checkout.
Wholesale Questions
We don’t have strict requirements but prefer working with brands that appreciate quality. Apply through our registration form here.
We have no minimum order requirement.
Yes, you can receive a 37.5% discount when you purchase 20 or more bags of the same tea.
Submit the wholesale registration form. Once approved (within 1-2 business days), you’ll receive a notification to create your account and start ordering online.
Repackaging is not allowed without permission. If you’re interested in a collaboration, please contact us.
All orders must be paid by credit card at checkout. You may request net payment terms on the wholesale signup form and we will review your application. For large orders or special payment terms, please contact us to discuss options.
Orders typically take 1-2 days in Denmark and 3-5 days internationally. Larger orders may require additional time.
Yes, we offer sample packs in our wholesale catalog. If you’re based in Copenhagen or planning a visit, be sure to contact us to arrange a tasting.
We can arrange tea training or host tea events at your business, either in Denmark or abroad. Contact us for more details.